Privacy
Privacy Policy
Effective date: 2025-12-13
VisaNow (operated by Traveling WorldWide LLC) takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, your rights, and how to contact us.
1. Data Controller
Traveling WorldWide LLC ('VisaNow') is the controller for personal data processed when you use our services. Contact: [email protected].
2. Data We Collect
- Identity & Contact: name, email, phone number, address.
- Travel & Application Data: passport number, nationality, travel dates, application details, supporting documents (e.g. passport scans).
- Payment & Billing: when using paid services (only when applicable).
- Technical: IP address, browser and device data, cookies and analytics.
3. Purpose & Legal Basis
We process your personal data only to: (a) prepare and submit travel visa/eVisa applications on your behalf, (b) communicate status updates and support, (c) comply with legal obligations and (d) protect legal rights. The legal bases are performance of a contract, consent (where applicable), and compliance with legal obligations (including immigration rules).
4. Data Minimization & Retention
We only collect what is necessary to complete the application. We retain records for as long as required for operational, legal or compliance reasons and to respond to queries or disputes. You may request erasure where not required to retain data by law.
5. Recipients & International Transfers
We may share data with governments, consulates, payment processors, and service providers solely for the purpose of processing the travel document application. Where transfers outside the EEA occur, we use appropriate safeguards (standard contractual clauses or adequacy decisions).
6. Your Rights
You have rights under GDPR: access, rectification, erasure, restriction, portability and objection. To exercise rights contact [email protected]. You may lodge a complaint with a supervisory authority.
7. Security
We implement industry-standard technical and organizational measures to protect personal data (encryption, access controls, secure storage).
8. Use Limitation
We will only use the data to process travel document applications and related services unless you explicitly consent to other uses (marketing, profiling). You may opt out of marketing communications at any time.
9. Changes
We may update this policy; we will post changes and the updated effective date.